Privacy Policy

Effective Date: 01 January 2025

Last Updated: 01 January 2026

Your privacy matters to us. This Privacy Policy explains how Providence College of Engineering collects, uses, stores, and protects your information when you use our website and connected digital services.

Providence College of Engineering, located at Angadical South, Chengannur, Kerala 689122, India, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit providence.edu.in, interact with our website, submit forms, apply for admission or employment, register for events, subscribe to newsletters, access student-related online services, or otherwise communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Providence College of Engineering
Angadical South, Chengannur, Kerala 689122, India
Email: web.admin@providence.edu.in
Phone: +91 479 245 1084

For the purposes of applicable data protection laws, Providence College of Engineering is the organization responsible for deciding how and why your personal data is processed in connection with this website and related digital services.

2. Scope of This Policy

This Privacy Policy applies to:

  • The public website at providence.edu.in
  • Admission and enquiry forms
  • Job application submissions
  • Newsletter signups
  • Event registrations
  • Hostel enquiries
  • Alumni registration
  • Complaint and grievance submissions
  • Website-integrated student or applicant services, portals, and connected digital systems, where applicable

This Policy does not automatically apply to third-party websites, payment gateways, social media platforms, or external services that may be linked from our website. Those services are governed by their own privacy policies and terms.

3. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

A. Information you provide directly

This may include:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Academic records, marks, and educational history
  • Job application details
  • Admission-related information
  • Scholarship-related information
  • Identity or supporting documents you choose to submit
  • Hostel enquiry details
  • Alumni registration details
  • Event registration details
  • Complaint or grievance details
  • Uploaded files, attachments, and documents
  • Communication preferences
  • Newsletter subscription details

B. Information collected automatically

When you use our website, we may automatically collect certain technical and usage information, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referral source
  • Pages visited
  • Time spent on pages
  • Clickstream and navigation behaviour
  • Approximate location based on IP
  • Cookie identifiers and similar tracking data

C. Information from third parties

We may receive limited information from third-party service providers or integrated services, such as:

  • Analytics providers
  • Advertising and remarketing platforms
  • Online application software
  • CRM systems
  • Cloud communication tools
  • Payment gateway notifications relating to transaction status, but not full payment card details

4. How We Use Your Information

We may use personal information for the following purposes:

  • To respond to general enquiries
  • To process admission-related requests and applications
  • To review and process job applications
  • To manage event registrations
  • To send newsletters and institutional updates where you have subscribed or otherwise consented
  • To respond to hostel-related enquiries
  • To maintain alumni engagement and communications
  • To review complaints and grievances
  • To operate student, applicant, or administrative online services
  • To improve the performance, usability, security, and content of our website
  • To measure campaign effectiveness and improve outreach
  • To comply with legal, regulatory, academic, or administrative obligations
  • To establish, exercise, or defend legal claims
  • To detect, prevent, or investigate fraud, misuse, unauthorized access, or other security incidents

5. Legal Bases for Processing

Where required under applicable law, including GDPR principles for relevant users, we process personal data on one or more of the following legal bases:

  • Consent
    For example, when you subscribe to newsletters or accept certain cookies
  • Performance of a contract or steps prior to entering into a contract
    For example, when processing admissions, applications, or requested services
  • Legitimate interests
    For example, to manage enquiries, improve website performance, maintain records, secure our systems, and support institutional administration, provided such interests are not overridden by your rights
  • Legal obligation
    For example, where disclosure or retention is required under applicable law, court order, regulatory direction, or government instruction
  • Public interest or educational administration, where applicable under local law

6. Forms and Services Covered

This Privacy Policy applies to information collected through the following website features and services:

  • General enquiry forms
  • Admission application forms
  • Event registration forms
  • Newsletter sign-up forms
  • Hostel enquiry forms
  • Alumni registration forms
  • Complaint and grievance forms
  • Job application forms or career-related submissions
  • Student and applicant portal integrations, where available

Please provide only accurate information and only submit personal data that is relevant to your request or application.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may use your email address to send information about:

  • Admissions
  • Academic programs
  • Events
  • Campus updates
  • Institutional news
  • Other relevant communications from Providence College of Engineering

You may opt out of marketing or newsletter emails at any time by using the unsubscribe option in the email, where available, or by contacting us at web.admin@providence.edu.in.

We do not sell your personal data to third parties for their independent marketing purposes.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, personalize content, and support advertising and remarketing activities.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and understand how visitors interact with content.

Types of cookies and technologies we may use

  • Essential cookies
    Necessary for website operation, security, and basic functionality
  • Analytics cookies
    Used to understand website traffic and user behaviour, including through Google Analytics
  • Advertising and remarketing cookies
    Used to measure campaigns and show relevant promotions through services such as Meta Pixel and Google Ads
  • Media and embedded content technologies
    Used when pages include third-party content such as YouTube videos

Managing cookies

Most browsers allow you to control cookies through browser settings. You may block or delete cookies, but doing so may affect certain website features or functionality.

Where required by applicable law, we may request your consent before placing non-essential cookies on your device.

9. Third-Party Services and Integrations

We may use third-party service providers and technology platforms to support website operations and institutional services, including:

  • Hosting providers
  • CRM platforms
  • Payment gateways
  • Online application software
  • WhatsApp integration services
  • Google Workspace
  • Analytics and advertising providers

These third parties may process personal information on our behalf or as independent service providers, depending on the service involved. We expect such providers to use reasonable safeguards and process data in accordance with applicable legal and contractual requirements.

10. Payment Processing

Our website may facilitate payments such as application fees, tuition-related payments, event payments, or other institutional payments through third-party payment gateways.

We do not store or process full payment card details directly on the website unless explicitly stated otherwise. Payment information is handled by the relevant third-party payment service provider according to its own privacy policy, security controls, and terms.

We may receive limited transaction-related details such as payment status, transaction reference numbers, payer identification details, and related administrative information necessary for recordkeeping and service fulfilment.

11. Sharing of Personal Data

We may share personal data only where necessary and appropriate, including in the following circumstances:

A. Within the institution

With authorized staff, departments, and administrative personnel on a need-to-know basis

B. With education-related bodies

  • University or affiliating bodies, only where relevant, such as for students admitted to the college
  • Scholarship committees, where required to assess or administer scholarship-related matters

C. Legal and regulatory disclosures

With government authorities, law enforcement, courts, regulators, or other competent bodies where required by law, legal process, or valid governmental request

D. Service providers

With third-party providers that support website or institutional functions, such as hosting, CRM, application processing, communications infrastructure, cloud tools, or payment gateways, where relevant

E. Business protection

Where necessary to protect the rights, property, safety, integrity, or legal interests of Providence College of Engineering, our users, or others

We do not disclose personal information to accreditation bodies as personal data for accreditation purposes unless a lawful and necessary basis arises.

12. International Data Transfers

Because some of our digital systems, service providers, or cloud infrastructure may operate outside India, your personal data may be transferred to, stored in, or accessed from countries other than the country in which you are located.

Where such transfers occur, we will take reasonable steps to ensure that appropriate safeguards are in place, in line with applicable legal requirements, so that your data remains protected.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Responding to your enquiries
  • Processing admissions, job applications, or registrations
  • Maintaining institutional records
  • Complying with legal, regulatory, tax, accounting, academic, or administrative obligations
  • Resolving disputes and enforcing our policies

Because retention periods may vary depending on the type of information and the purpose for which it was collected, actual retention periods may differ across categories of records.

Where we no longer need personal data, we will take reasonable steps to delete, anonymize, or securely dispose of it, unless retention is required by law or legitimate institutional need.

14. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any login credentials associated with portals or online services connected to our website.

15. Children and Minors

Some visitors to our website, including prospective students, may be under the age of 18.

Where personal information is submitted by or relating to minors, such information should be provided with appropriate involvement, authorization, or consent from a parent, guardian, or other legally authorized representative where required by applicable law.

If you believe a minor has provided personal information to us inappropriately or without required authorization, please contact us at web.admin@providence.edu.in, and we will review the matter and take appropriate steps.

16. Your Rights

Depending on your location and applicable law, you may have certain rights in relation to your personal data, including the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal data in appropriate circumstances
  • Request restriction of processing in certain cases
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request portability of data, where applicable
  • Opt out of marketing communications

These rights are not absolute and may be subject to legal, institutional, or operational exceptions.

To exercise any of these rights, please contact us at web.admin@providence.edu.in. We may need to verify your identity before processing your request.

If you are located in a jurisdiction that grants you the right to complain to a supervisory authority or data protection regulator, you may also do so.

17. Accuracy of Information

You are responsible for ensuring that the information you submit through our website is accurate, complete, and kept reasonably up to date. If you provide information on behalf of another person, you should ensure that you are authorized to do so.

18. External Links and Third-Party Content

Our website may contain links to third-party websites, embedded content, external application systems, social media platforms, videos, or payment gateways. This includes services such as YouTube and payment service providers.

We are not responsible for the privacy practices, security, content, or policies of such third-party services. We encourage you to review their privacy policies before submitting personal information.

19. Website Use Disclaimer

While we aim to keep website content accurate, current, and useful, Providence College of Engineering does not guarantee that all content on the website will always be complete, error-free, or up to date. Information on the website is provided for general informational purposes and may be changed at any time without prior notice.

Program details, admission criteria, dates, fees, event information, and other institutional information may change. Users should contact the college directly to verify important details before relying on website content for decisions.

20. Acceptable Use and User Submissions

When using our website, you agree not to:

  • Submit false, misleading, or fraudulent information
  • Upload unlawful, offensive, malicious, or infringing content
  • Attempt unauthorized access to any part of the website or connected systems
  • Interfere with website functionality, security, or integrity

We reserve the right to restrict access, remove submissions, or take appropriate action where misuse is identified.

21. Consent for Form Submissions

By submitting any form through our website, including enquiry forms, admission forms, registration forms, newsletter signups, grievance submissions, or application forms, you acknowledge that:

  • The information you provide may be processed for the purpose relevant to that form
  • We may contact you by email, phone, or other provided communication channels regarding your request, application, or related institutional updates
  • Where required, your submission constitutes your consent to the collection and use of your information as described in this Privacy Policy

Where a form involves information about a minor, the submission should be made by or with the authorization of a parent or legal guardian where legally required.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, technical, or institutional changes. The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted will constitute acceptance of the revised policy, to the extent permitted by law.

23. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

Web Admin
Providence College of Engineering
Angadical South, Chengannur, Kerala 689122, India
Email: web.admin@providence.edu.in
Phone: +91 479 245 1084